Shipping Policy

Australian Shipping Options:

We strongly recommend choosing our EXPRESS SHIPPING option for $12.50  which comes with a tracking number and should arrive within 1-3 business days in most major cities. STANDARD FREE SHIPPING can take up to 10 business days.

*We are not responsible if your parcel is delayed or gets lost in the mail with standard shipping.

Return & Exchange Policy



If you have any issues with our products, please send an email to and we will be in contact within 24 hours.  

EYELASH ENHANCING SERUM - As a gentle reminder, please make sure you apply your products as per the instructions, otherwise you won’t achieve the results you are after. Most of our products take 4 to 8 weeks to start working with best results seen after 12 weeks.